FAQs
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Product Features & Performance
Customization & Technical Capabilities
Reliability & Supply

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How JuTouch guarantee the quality?

JuTouch factory has passed ISO9001, IATF16949, ISO13485 and QC080000 certifications. The ISO principle is carried out in daily activities. All material suppliers are also certified and quailed. The quality is strictly controlled in designing, material incoming, production process, equipment and management. Also all our materials and manufacturing tech and process has been verified by many production projects. The quality is believable because most of the problems or potential risks has been solved already. We are a company aim to make high quality products for industrial and medical markets, etc. We know quality is our life. We don’t fear the rejects on the production line, but badly fear the rejects at the final customer 

How long can we expect the samples?

Normally 3 ‒ 4 weeks for customized samples. For standard existing product, we always keep stocks and could ship out in 1 day. 

Will JuTouch go bankrupted?

JuTouch will never go bankrupted. We have hundreds of customers from different industries and our business growth does not rely on any special big customer. And 90% JuTouch mass production project are from industrial and medical which has long lifespan. We even signed 10 years supplying contract with some customers. Furthermore, we have very healthy financial condition which can cover 10 year’s expense in the condition of no orders. 

How JuTouch guarantee the display has long time supply warranty?

Jutouch mainly use the industrial grade TFT panel glass which has long time supply warranty from top-tier panel glass manufacturer, like AUO, HannStar, Innolux, Tianma, BOE. Even someday in future there are some components have EOL problem, we also will prepare the 100% replacement solution.

Will JuTouch guarantee the product could be supplied for 5 years or even 10 years?

Mostly we could guarantee our product have 5 years or even 10 years supply warranty. That is because all materials we choose are for industrial market. That is also depends on some key components supply condition, like TFT panel glass, Driver IC, etc. But JuTouch will always prepare second solution for avoid no product. 

Can JuTouch provide customized display solutions?

 Yes, Jutouch have good engineering ability for customize the LCD, include backlight driver circuit, luminance, interface, signal convert, connector and frame, etc.

What’s the difference for projected capacitive touch panel and surface capacitive touch panel?

Projected capacitive touch panel can support multi-touch,but surface capacitive touch panel only support single touch. Also, only the projected capacitive touch panel support touch with thick cover glass.

The RTP is more stable and more cheaper, then why I should use CTP?

Because the capacitive touch module have more better visual effect and touch experience and capacitive touch screen can support make different customization options. Moreover, the RTP is more easily be scratched and the visual effect is bad because of low light transmittance and have bad touch experience.

What kind of bonding JuTouch can make between CTP and LCD?

Tapes bonding and optical bonding (OCA, OCR and silicon glue bonding)

JuTouch can provide which brands TFT LCD?

JuTouch can provide original LCD like Innolux, AUO, Hannstar, Mitubish, Tianma, KOE, Kyocera and many assembled LCD with different interface and backlight.

What is the max size JuTouch can make?

Technical speaking, we can make max 100inch. Now most of projects are below 32inch.

What customization options are available for PCAP?

Customization options include cover glass, sensor, IC controller, and FPC. Please check the detailed options on our Technology page.

What operating system can be supported for CTP? Is the driver code available?

The CTP can support work with Windows, Linux and Android system and we can provide also the driver code. Pls contact to our sales dept.

Can JuTouch displays support 7x24hours continuous operation?

Yes, JuTouch displays are designed for 7x24hours continuous operation in industrial environments. With industrial-grade components, stable backlight systems, and strict reliability testing, our displays maintain stable performance in always-on applications such as automation, kiosks, and control systems.